I was tired all the time and between my doctor and my naturopath I was taking too many supplements and drugs. I came to Dr. Floyd with the goal of increasing my energy, losing weight, and relieving pain I had in my whole body. After 8 months, my pain decreased from a 10/10 to a 5/10. Dr. Floyd has all the attributes of a great doctor. She is caring but straight to the point, gentle but blunt with my progress and what I need to do to succeed. She is very good at what she does.
When I was referred to Dr. Floyd, I was hopeless, discouraged and scared. I had suffered a miscarriage in early September and was still heavily bleeding (borderline hemorrhaging) in late October. I had seen several doctors, had several barbaric procedures performed, and was told I had a hormone imbalance, was prescribed birth control as a last ditch effort and told to come back in 3 months.
Doctor Floyd called me after reading my email inquiry and got me in the next day. I remember asking in the first moments of our appointment if she could help me and her response, “I’d like to try.” And so my healing journey began. She performed one acupuncture treatment on me and started me on a strategic herb blend and my bleeding, to my total disbelief, abruptly stopped 24 hours after my first appointment! Since then I have seen her regularly, stayed on my herbs and have had 2 totally normal cycles that have been better (and more regular) than anything I had experienced previous. Now not only am I healed, but we can consider growing our family once again. I have told everyone I know about this experience. This clinic is the real deal. Anyone dealing with anything related to hormones, cycles, fertility, or has suffered a miscarriage, should not hesitate to be seen by Dr. Floyd. She takes time, listens, pays attention, asks good questions and helps you HEAL. Thank you so much to Dr. Floyd and her staff. I am so thankful. I have never in my life received such real care from a physician.” Happy to report this 42 year old mama is about to give birth to her third child.
Went to the Fair Oaks Better Balance + Wellness location and saw Karen. Just had an amazing acupuncture and cupping session. Walked in with some lingering tendonitis in my elbow (that had mostly healed with no coffee) and walked out with ZERO pain! I have already met so many amazing people on this healing journey. Karen is everything you wish your GP (General Practitioner) would be. She listens, and she cares about your health as a whole, and provides caring support and healing using natural methods, not drugs! Don’t believe acupuncture works? Watch a Chinese medicine doctor do acupuncture on an animal and see the truth in it. Its true, people can have placebo responses when they want results; animals cannot. So, I’m excited to watch and feel how my body heals with treatment! I would love to get off my asthma medication!
— Robin S.
For years, I have suffered from migraines and chronic sinus infections, until I sought out Kirsten Spainhower. After seeing countless doctors who prescribed quick fixes (antibiotics, pain relievers, etc.) which frankly were no longer working and harming my body, I was desperate to find relief. During my initial intake session, Kirsten was so kind and caring. Before my first session with acupuncture, I was skeptical and nervous. However, Kirsten made me feel so calm and cared for, and when it was over I knew Better Balance Acupuncture + Wellness was the right place for me!

Now after nearly 10 sessions, my headaches (which were occurring on a weekly basis) are nearly nonexistent and I have not had a single reoccurring sinus infection! On top of all of that, I have more energy, clarity, sleep better at night, and feel less anxious - for example, Kirsten, who knows my stress levels run high as a Graduate Student, treated points on my body to help with stress during finals week. I don’t think I’ve ever felt so calm during tests in my life!

As for feeling skeptical and nervous, I am now a firm believer in Acupuncture and Chinese Medicine and I greatly look forward to my routine visits with Kirsten. And best of all, the needles do not hurt, but may create a dull sensation around the treated area which just lets me know that it’s working :)! I have even tried Chinese Fire Cupping (e.i. Micheal Phelps at the Olympics), which felt oddly great on my muscles and left me feeling wonderful.

Lastly, Kirsten also recommends things from nutrition and Chinese Herbal Supplements (I completed a 5-day food log for her), to books and TED talks, and much more to help aid in my individual overall health journey. Let me tell you - this girl KNOWS HER STUFF! Oh, and the office staff here are amazing, and appointment reminders are send via text messages - so easy! Overall, if I could give Better Balance Acupuncture + Wellness more stars, I would. I am so happy I found Better Balance + Wellness!
— Mandie L.
As a graduate student, I am dealing with a lot of stress and difficulty calming my mind. I sought treatment for sleeping issues. I used to have trouble staying asleep throughout the night. I would also wake-up with night sweats and was also experiencing irregular menstruation.
I am now able to sleep through the night, do not wake up with night-sweats, and more holistically understand how imbalances manifest in my body. In general, I feel more calm, peaceful and informed of how my body works from a holistic perspective.
I wasn’t quite sure what to expect of acupuncture and traditional Chinese medicine. I thought I might feel more relaxed and that my symptoms would hopefully decline. I realize now, that I have learned a lot more than I knew; particularly about how the body should be treated holistically.
Kirsten has a strong knowledge of holistic approaches to healing and is thorough in providing information and health care education to patients. I enjoy my sessions with Kirsten as she has warm and caring approach that shines through in her work. I trust and value her feedback and appreciate the wisdom she has provided to me.
— Kristina L.
I sought out acupuncture for low back pain radiating through my buttocks, arthritis on my right index finger, and stiff shoulder muscles. My low back pain reached the point where I could not sit anymore which made my work life extremely difficult and painful. I was also struggling to use the mouse due to the arthritis in my finger.
After a few treatments, the pain has dissipated tremendously and I have also noticed improved digestion and sleep. Kirsten is knowledgeable and a pleasure to be around and I would absolutely recommend her services to anyone interested in acupuncture.
— Carmen K.
When I made the decision to get acupuncture I was at a point in my life where I didn’t know what else to do for my stress and anxiety. Kirsten made me feel at ease and so comfortable, I didn’t feel any pressure or weighty expectations, just an openness to a new treatment. I had no idea that acupuncture could serve as a tool to combat ailments that didn’t necessarily get the limelight very often- such as depression. After filling out an evaluation that would determine which treatment would be best for me, I had my first acupuncture treatment. The needles didn’t hurt, just a faint dull ache followed by warmth. Not knowing what to expect (in reality, I didn’t think anything would happen- I was very skeptical), I suddenly felt a shift in my body after about 10 minutes. Being sure not to open my eyes, I felt as if I was weightless, spinning on a turntable above my body . After the treatment, I felt tired and a little foggy, but not so anxious. However, the next 2 days straight I was completely clear in my mind. I went on the same walk with my dog that I always go on, and for the first time I wasn’t plagued by anxiety or negative thoughts. I literally felt at peace and just very light. I’m very thankful for Kirsten’s amazing ability to treat emotional and physical ailments through acupuncture, and her calming and compassionate nature only adds to her knowledge and abilities. I definitely recommend her to my friends, family and anyone who is seeking to just feel better.
— Emily B.
I have diabetes with neuropathy (numbess) in my left foot. After only one treatment I could feel a difference. Although I did not make 100% feeling in my foot (which was unlikely in the first place) I have about 80% feeling again, thanks to Kirsten. If you are in need of acupuncture, I highly recommend Kirsten Spainhower. She is highly competent, professional and extremely good.
— Marsha M.
Just a shout-out to Dr. Floyd. I have been getting acupuncture for the past year for PCOS and IVF-prep. I have always loved the benefits of increased relaxation and energy, but the last few months I have been working weekly with Dr. Floyd and she has been truly in-tune with my body. She plans my treatments but customizes them depending on how I present that day, and changed my Eastern medicine supplement to one that noticeably improves my energy. Last week I got the first full normal period I have had in years, instead of that “barely there” period! And my cycles are starting to get 60ish days apart instead of several months or years apart! So grateful to see changes and have hope that maybe my body CAN function. If you have ever considered acupuncture and can squeeze it into your budget, I highly recommend it.
For about ten years I suffered from chronic sciatic pain that continuously caused burning in my foot and numbness from my knee to my foot. I sought out acupuncture because I was hoping to find something that could help. Honestly, I was skeptical about acupuncture but was at a point where I was willing to try anything to help get my pain under control. The results have been incredible. The pain is completely gone and I no longer have burning or pain in my leg.
I also noticed that in addition to getting rid of my chronic leg pain, my stomach problems went away. Overall, it has taken a lot of tension away.
I am definitely a believer through my own personal experience that there is truth in acupuncture. It has healed me and I can now function normally again. I would recommend this to anyone who suffers from chronic conditions.
— Samruai P.
Kirsten is the best acupuncturist I’ve ever seen! I’ve seen other acupuncturists over the past 10 years that I have been seeking acupuncture to treat my debilitating IBS, and they were very good, experienced acupuncturists, but Kirsten raises the bar. Her assessment is especially thorough, her approach is comprehensive, her personality is inviting, and despite being a newer acupuncturist, her knowledge is extensive. Plus, she has an enthusiasm for her craft that is contagious. I had immediate improvement with my very first treatment, and now 6 months after seeing her regularly and making a significant adjustment to my diet, which she convinced me to do, my digestive system was functioning normally, a feat I believed to be impossible. If you’re looking for a skillful, talented acupuncturist, you’ll find one in Kirsten!
— Molly M.
I came to Kirsten for relief from issues caused by a torn left meniscus. I had no prior experience with Acupuncture or Traditional Chinese Medicine prior to seeking treatment. I was looking for alternatives to surgical procedures and drugs but didn’t necessarily have expectations about the outcome.
I’m very glad I found Kirsten because while under her care, I’ve experienced a complete reduction of knee pain as well as reduced inflammation and stiffness and improved mobility.
Prior to receiving these treatments I loved sweets. Oddly enough, I’ve experienced a complete lack of desire for sugar and sweets after one or two treatments. As a result, I’m not as irritable, anxious or depressed.
While Kirsten is knowledgeable and professional, at least as important, she has a passion for acupuncture and the healing arts. It’s not just a job for Kirsten; she cares for her patients and is interested in their well-being.
— Joe F.
I came to Dr. Floyd with pain in my left hip due to severe arthritis and pain in my left thigh due to a slipped disc. She not only performed acupuncture but used e-stem, cupping, and massage. My pain level was a 10/10 when treatment began and, after working with her, is a 2/10. She displays a level of care and knowledge that impresses me and I had better results with her then I did other acupuncturists.
After suffering from debilitating headaches and migraines since I was 16, I finally sought treatment at age 19 when no other methods were alleviating me from the pain. The results have been amazing! If I receive acupuncture quick enough, the migraine pain goes away with one treatment. If not, the recovery process from the migraine is always sped up after receiving acupuncture.
Treatment in itself is a relaxing, soothing experience. I have also noticed that my body is less tense than it was before acupuncture. It really has taught me how to relax (through deep breathing) even as a naturally anxious person.
Something that I love about Acupuncture and Chinese Medicine is that it is a natural and holistic treatment method, which reduces pain without the dangers of prescription drugs.
Kirsten is extremely sweet and listens to your concerns without asserting her own agenda. She is also very innovative with treatments, and tries something new each session to see what works the best. Kirsten is very accommodating to your schedule, as well.
— Marilyn Z.
After struggling with a skin condition called plaque psoriasis for years, my primary doctor wanted to put me on some of the newer medications, but I didn’t like the list of side-effects that went along with them, so he suggested I try acupuncture and Traditional Chinese Medicine (TCM) as an alternative. He recommended a facility where I met Kirsten Spainhower, L.Ac. After several treatments by Kirsten, my psoriasis began cooling down and started going into remission. As a side benefit, my sleep began to improve as well, and I couldn’t be happier. In addition to acupuncture treatments, she also provided me guidance with foods that would help in my remission, as well as foods to avoid in order to help prevent further flare-ups. Kirsten is extremely knowledgeable, and she has a very kind, wonderfully calming and comforting demeanor. I highly recommend Kirsten Spainhower to anyone seeking an acupuncture practitioner.
— Merle A.
I originally looked to acupuncture to help with my lower back injury recovery, specifically for sciatica pain. After going to a few sessions to treat this, I was also told that acupuncture combined with other forms of Traditional Chinese Medicine could be used to help me with my libido; something that I was struggling with at the time.
The results have far surpassed my expectations. The sharp lower back pains are not an issue for me any more now that I have been going through regular acupuncture and cupping sessions for about a year now. I sometimes experience some muscle tension in my mid- and upper-back (mostly due to sitting for long periods of time at work and driving through traffic), but with acupuncture and cupping, that tension is relieved.
The most surprising result I’ve experienced is that through acupuncture, I’ve been able to reach not only a physical relief, but also mental and emotional balance. It has been a significant factor in dealing with the depression I was going through with the passing of my father a few years ago.
I would recommend Kirsten without any hesitation. Kirsten is very knowledgeable on Acupuncture and Traditional Chinese Medicine. Her personality is very warm and her approach to this type of therapy helps create a very safe environment.
— Hector F.
I was in an auto accident 4 months prior to seeking acupuncture and was still experiencing some residual pain after other types of treatments. Within days of the first acupuncture treatment, I noticed a significant change but days and weeks later my initial complaints were no longer an issue. Kirsten was very professional and took time to get a clear understanding of my chief complaints. She used several methods to help find me relief. Kirsten also discussed with me nutritional options and solutions that helped in reducing inflammation in my body. I am very grateful for the treatment I’ve received.
— Michel M.
Trying to maintain balance in an intensive graduate program is a difficult thing, and my ability to shut my brain off and get a good night sleep while I was going through mine got worse and worse until it was full-blown insomnia. That was until I met with Dr. Floyd. After an in-depth consultation, she prescribed a Chinese herb formula for me and literally within two or three days I was sleeping like a rock every night, and with none of the side effects that come with pharmaceuticals. The combination of the herbal formulas she gave me, along with the acupuncture treatments, was a major factor in allowing me to successfully complete my program.
I’d always heard about the benefits of TCM and acupuncture, but never really understood just how effective it could be until my first treatment. Acupuncture provided almost immediate relief from some chronic issues that western medicine just hadn’t been able to completely resolve for me.

The main issues I was hoping to treat were chronic digestive issues brought about by multiple infections during travel to developing countries. The results have been great. Whilst things aren’t completely resolved, I’m feeling better than I have in a couple of years and continue to feel improvement after every acupuncture session. Acupuncture combined with herbal treatment and dietary adjustment has provided some pretty incredible results, which I’m hoping are only going to continue to improve. The overall philosophy of bringing your body back into balance to heal itself, rather than just treating symptoms really seems to be working for me.

I’ve also definitely noticed an improvement in my stress levels, and Kirsten was also able to help treat my migraines too.

Kirsten has been friendly and caring, and is always happy to answer any questions about the treatment. And her treatment works!
— Dimitri K.
I sought out acupuncture for my shoulder injury, which wasn’t completely resolved by chiropractic. I play softball and was experiencing sharp shooting pains in my shoulder during and after games and practices. When I first had acupuncture, my pain level was 6/10 and after my very first treatment it was down to a pain level of 2/10. I look forward to continuing care with Kirsten.
— Sierra H.
I went to see Kirsten because I was having digestion issues. After seeing a couple of different doctors, I was told that medication was my only option. Not wanting to be on medication for a long period of time, I decided I would try acupuncture. Kirsten spent a lot of time with me initially learning about my personal and medical history which enabled her to determine the best treatment options for my symptoms.

I have been seeing Kirsten for about 6 weeks now, and I am pain and symptom free. Kirsten’s knowledge of Chinese Medicine along with her calming demeanor makes her a great resource in her field. I highly recommend Better Balance Acupuncture + Wellness. I feel very lucky to have found Kirsten. She is amazing!
— Debbie P.
I am thankful that I was introduced to Kirsten. She is a true professional. I had not tried acupuncture before and she made me feel very comfortable. She explained everything during the consultation and answered all the questions that I had. I credit the treatments that I have received from Kirsten (acupuncture, cupping and herbal medicine) to greatly reducing my menopausal symptoms including hot flashes and night sweats. She takes an interest in my well-being and I trust her. Without hesitation, I highly recommend Kirsten.
— Kim O.
Most of our sessions have been with Dr. Floyd, who is simultaneously a ball of energy and a still candle flame. It amazes me how animated she gets when she talks while applying the needles so gracefully. She and my wife connected almost instantly, easing the transition and making the experience much more meaningful. All three doctors used their knowledge, skills and experience to increase the chances of my wife’s second (IVF) procedure . . . with a resounding success. If you’re in the Greater Sacramento area, and need a little bit of alternative medicine to increase your chances for pregnancy, whether it’s natural or in-vitro, I highly suggest looking up these baby whisperers. Not only will they make it worth your while with the result, but also the experience leading up.
Not being a fan of needles... but a fan of Kirsten’s, I decided to try acupuncture for a severe pain in my neck and shoulder. I was more than amazed! The pain in my neck and shoulder disappeared! There was absolutely no sensation of a needle whatsoever. Not a pin prick, not a pinch. Was awesome! Not only is Kirsten a caring and kind person, she knows what she is doing. I am recommending Kirsten to friends, family and acquaintances. If you are having pain or other ailments that traditional medicine has not been able to treat, do your research on traditional Chinese medicine which has been around for centuries. Give Kirsten the opportunity to help you...help yourself.
— Lisa V.
First off - the needles don’t hurt. They may trigger the sensation of a mild ache, but that’s it. And this stuff works - I had neck pain for over a year that drugs didn’t touch, and after two acupuncture treatments I was basically pain free. Kirsten is skilled, knowledgeable, kind and funny. And she’s passionate about what she does. I love that she treats the whole person, not just the specific symptom. Where else can you go for a medical treatment and the doctor asks you to meditate on two things for which you are grateful? Kirsten has opened up a world of possibility with her treatments and I’m grateful to have found her. Go see her - you’ll be glad you did.
— Allison R.
Acupuncture was recommended to me by the VA for chronic tingling and muscle twitching. I was being provided chiropractic care where Kirsten practices and decided to try it. Not only have I had moments where there was no tingling, I’ve actually found ways to mitigate the condition, as a result of Kirsten’s care. She has always made me feel welcome and shows genuine compassion towards my condition. I am amazed at how much I’ve improved and would recommend her to anyone.
— Damon B.
Kirsten is an excellent acupuncturist and has a professional, friendly demeanor! She treated all of us in our family; myself for lower back pain, my daughter for eczema and stress, and my husband for knee pain. She took the time to explain the process and we all had positive healing from her treatments. The only negative is she has moved away from us, but in that, her current and new clients will benefit!
— Valerie H.